APJIS Asia Pacific Journal of Information Systems


The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Seung Hyun Kim

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Current Issue

Date March 2017
Vol. No. Vol. 27 No. 1
DOI https://doi.org/10.14329/apjis.2017.27.1.1
Page 1~17
Title How Customer Adaptability Factors Affect Information Systems for Transportation: Vehicle Scheduling Models with Time Flexibility
Author Soonhui Lee
Keyword Information Systems, Transportation, Capacity Utilization, Vehicle Scheduling Models
Abstract The need for effective information systems that can help in efficient transportation management has become essential. This study presents the potential benefits of developing a decision support system used by a trucking company for routing and scheduling. Our study investigates how customer exibility factors affect the utilization of transportation resources and establishes a vehicle scheduling model for better allocation of transportation resources with a time window. The results show vehicle savings from 25% up to 70% per day given different levels of exibility in delivery times. Increased capacity utilization can be achieved by considering only customer exibility in the model. Our study implies that incorporating customer exibility into the information system can help transportation organizations have the capability to gain control over management to cut costs and improve service.

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