APJIS Asia Pacific Journal of Information Systems

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The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Seung Hyun Kim

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Current Issue

Date September 2018
Vol. No. Vol. 28 No. 3
DOI https://doi.org/10.14329/apjis.2018.28.3.220
Page 220~239
Title Designer-User Interaction without Actual Users : A Lesson from a Field Study
Author Jaehyun Park
Keyword Design Manner, Design & innovation, Designer-User Interaction, Field Study, Bourdieu¡¯s Theory of Practice, Boundary Objects
Abstract The purpose of the paper is empirically to explore ¡®design manner¡¯, focusing on the designer¡¯s knowledge boundary on the designer-user interactions in the design process. This study conducts a field study and observed designer¡¯s interactions with actual users in a leading user-centered design firm over three months. The ob-servations revealed how designers bring ideas about users into design without physically interacting with users during the design process. Based on Bourdieu¡¯s theory of practice and the concept of boundary objects, this study introduces the concept of ¡®design manner¡¯, by which designers incorporate user¡¯s ideas into the design process without actual involvement of users in the process. This paper contributes to the body of knowledge by introducing the design manner in-between designer¡¯s and user¡¯s knowledge boundaries and argue bridge between theoretical and actual designer-user interactions in the IS design process.


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