APJIS Asia Pacific Journal of Information Systems

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The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS), a Scopus Indexed Journal,
is published by the Korea Society of Management Information Systems (KMIS),
which is the largest professional institute in the field of information systems in Korea.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Hee-Woong Kim

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Current Issue

Date September 2019
Vol. No. Vol. 29 No. 3
DOI https://doi.org/10.14329/apjis.2019.29.3.524
Page 524~546
Title Exploring Opportunities of IoT for Product–Service System Conceptualization and Implementation
Author Mohammad R. Basiratia, Jörg Weking, Sebastian Hermes, Markus Böhm, Helmut Krcmar
Keyword Product–Service System, Internet of Things, IoT Integration, Review, Expert Interview
Abstract Product–service systems (PSS), integrating physical products and services, currently play a crucial role in sustainable economies. In addition to the highly competitive global economy, the emergence of new digital paradigms is supporting the shift toward servitization. Although the great potential of such paradigms is recognized by both practice and research, their implications for PSS are not yet clear. In particular, features of Internet of Things (IoT), such as total connectedness and ubiquity of smart sensors and actuators, provide various new opportunities for PSS. This study explores such opportunities by conducting structured literature review and 13 interviews. We organize the findings in two folds: First, we introduce four degrees of IoT involvement in PSS business models and elaborate the opportunities that they for different types of PSS. Second, we present the key technologies and approaches that IoT provides concerning PSS lifecycle management.


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