APJIS Asia Pacific Journal of Information Systems


The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Seung Hyun Kim

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Current Issue

Date March 2022
Vol. No. Vol. 32 No. 1
DOI https://doi.org/10.14329/apjis.2022.32.1.70
Page 70~91
Title Influence of Business Analytics Usage on Operational Efficiency of Information Technology Infrastructure Management
Author Elangovan N, Ruchika Gupta, Sundaravel E
Keyword Business Analytics, Operational Efficiency, IT Infrastructure, Application Management, Data Oriented Culture, Pervasive Use, Speed to Insight
Abstract Organizations today depend and thrive on timely, accurate and strategically relevant information. Business analytics (BA) holds the key to many of these issues. This paper validates a model on how the usage of BA leads to operational efficiency. We identified the factors of basic analytical usage from the Business Capacity Maturity Model (BCMM). The scope of the study is restricted to the Information Technology Infrastructure and Application management domain. A survey was conducted among the managers of the IT companies in Bengaluru, India. The results showed a significant influence of data-oriented culture and BA tools and infrastructure on BA usage. We found a significant influence of BA usage and pervasive use on operational efficiency. The speed to insight is still not practised in organizations. The awareness level of analytical skills in organizations is very low.

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