Asia Pacific Journal of Information Systems (APJIS)

menu05_sub01_ov.gif

Share this page

Current Issue

Date	March 2022
Vol. No.	Vol. 32 No. 1
DOI	https://doi.org/10.14329/apjis.2022.32.1.151
Page	151~167
Title	Knowledge Management with IS/IT Practice in Organizations: A Multilevel Perspective
Author	Tae Hun Kim
Keyword	Knowledge Management, IS/IT Practice, Organizational Performance, Multilevel Perspective
Abstract	This paper is motivated by social influence theory implying the multilevel nature of knowledge management (KM) in an organization. Organizational knowledge is generated and distributed by individuals from different groups across organizational boundaries. Its transfers are supported by IS/IT practice, i.e., the individual and collective use of the technology available in the organization. I propose a multilevel perspective to explain how IS/IT practice supports multilevel KM capabilities to manage organizational knowledge successfully and how the effectiveness of multilevel KM capabilities expands into the improvement of multilevel task-related organizational performance. The multilevel KM theory extends the knowledge-based view of the firm by describing the dynamic process through which strategic values of knowledge are generated by IS/IT practice across the organizational levels. This paper also discusses multilevel insights on the strategic value of organizational learning based on the social context of organizations.