APJIS Asia Pacific Journal of Information Systems


The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Seung Hyun Kim

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Current Issue

Date December 2023
Vol. No. Vol. 33 No. 4
DOI https://doi.org/10.14329/apjis.2023.33.4.957
Page 957~976
Title Special Topic: The Impact of ChatGPT in Society, Business, and Academia
Author Kyoung Jun Lee, Taeho Hong, Hyunchul Ahn, Taekyung Kim, Chulmo Koo
Keyword ChatGPT, Artificial Intelligence (AI), Search, Recommendation, Choice, User Experiences, Decision-Making Process
Abstract ChatGPT has had a significant impact on society, business, and academia by influencing individuals and organizations through knowledge generation and supporting users in locating conversational inquiries and answers. It can transform how people seek answers by combining human-like conversational skills with AI. By eradicating the cumbersome process of selecting from multiple options, users can conduct preliminary research or create optimized solutions. The purpose of this research is to investigate how consumers use ChatGPT and digital transformation, specifically in terms of knowledge development, searching and recommending, and optimizing accessible possibilities. Using many linked theories, we address the potential implications and insights that can be gained from ChatGPT’s early stages and its integration with other applications such as robotics, service automation, and the metaverse. Finally, the application of ChatGPT has practical, theoretical, and phenomenological impacts, in addition to improving users’ experiences.

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