APJIS Asia Pacific Journal of Information Systems


The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Seung Hyun Kim

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Current Issue

Date December 2023
Vol. No. Vol. 33 No. 4
DOI https://doi.org/10.14329/apjis.2023.33.4.999
Page 999~1015
Title Privacy Concerns of Smart Speaker Users in South Korea: A Text-mining Analysis
Author Hong Joo Lee, Guglielmo Maccario, Maurizio Naldi
Keyword Smart Speakers, Privacy, South Korea, Sentiment Analysis
Abstract Smart speakers represent a growing product in home electronics. However, their capability to record voices in their immediate surroundings has spurred concerns about privacy violations. In this paper, we assess the extent of those concerns in the opinions of smart speaker users by examining the reviews posted by smart speaker users. We focus on South Korea as a representative of advanced Asian economies. The results show that Korean smart speaker users are either unconcerned or unaware of privacy issues, confirming the results of previous studies about UK users, but with an even lower degree of interest in the topic. However, for the few users concerned about privacy, their attitude towards privacy influences their overall opinion about smart speakers.

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